TOWARD Ltd provides Executive Coaching, Team Coaching and Leadership Development programmes for senior leaders and teams. We are a Company registered in Northern Ireland (Company Number NI071967). Our registered office is at 255a Upper Newtownards Road, Belfast, BT4 3JF.
We are committed to protecting your privacy and promise to respect your personal information and do all we can to keep it safe. We aim to be clear about how we obtain your details and only process them in ways we believe you would reasonably expect.
We always aim to communicate with you respectfully, effectively and efficiently.
It is important that you read the full policy to understand what information we hold, how we may use it and what your rights are. If you don’t have time to read it all now, here’s a quick summary:
These are the key points of the privacy policy. You will find the policy in full below, so you’ve got all the details you need.
This policy applies to all the websites we operate, our use of emails and postal mailings for marketing purposes, and any other methods we use for collecting information. It covers what we collect and why, what we do with the information, what we won’t do with the information, and what rights you have.
We will only ever collect the information we need – including data to help improve our services – or which you agree we can collect.
Personal data means information that can be used to identify you. It can include:
Sensitive/Special Categories of Data
Data Protection law recognises that certain categories of personal information are more sensitive. This is known as sensitive personal data or special categories of data and may cover health information, race and ethnicity, religious or philosophical beliefs and political opinions amongst other things.
We do not collect sensitive personal information about you unless there is a clear reason for doing so. When we collect this information, we will make it clear to you what we are collecting and why and what are our legitimate interests or other legal grounds for processing this information.
We collect personal information each time you deal with us or in connection with specific activities.
1. When you give it to us DIRECTLY, including:
Please note: You don’t have to disclose any of this information to browse our websites. However, if you choose to withhold requested information, we may not be able to provide you with certain services.
2. When you give it to us INDIRECTLY
We collect information from some independent third parties such as event organisers. You may wish to check their privacy policy to find out more information on how they will process your data.
3. Other information that is available publicly
This may include information found in publicly available sources such as Companies House, LinkedIn, companies, government websites and information that has been published in reputable media.
4. Social Media
Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, we might have permission to access information from those sources. We will not add this information to your personal details.
5. When we collect information as you use our website
Like most websites, we use ‘cookies’ to help us make our site and the way you use it, better. Cookies are small text files that sites transfer to your device (computer, phone or tablet) and make interacting with a website faster and easier – for example, by automatically filling in your name and address in text fields.
The TOWARD Ltd site does use very basic cookies but does not collect any user information. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
If you wish to restrict or block web browser cookies that are set on your device, you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
The information we gather helps us to send you what you want when you want it and to ensure that our communication with you is relevant and timely.
We will use your personal information to:
You can choose at any time which marketing materials or information you want to receive from TOWARD Ltd you can unsubscribe by following the instructions at the bottom of any email or by contacting us at info@towardltd.com
Consent – From May 2018, we will use your consent for the provision of information (such as newsletters, updates of our work and activities and details of events) by way of email, post, telephone or online communication delivered by us. Each email communication you receive provides a clear opportunity for you to opt out of/unsubscribe from future email communications.
Contractual Basis – We will use a contractual basis for processing data relating to the provision of, services or resources you have requested or purchased and events you have booked.
Legitimate Interest – We will rely on legitimate interest for a variety of purposes to include:
We will ensure that at all times, we balance the interest of TOWARD Ltd against your rights and freedoms and having due regard to your reasonable expectations about the use of your data.
The security of your information is very important to us. We ensure that there are appropriate controls and procedures in place to protect your personal details. For example, information you submit on a physical form or when filling out online forms is encrypted and stored on a secure server or in a secure location.
Despite all the security and protection we put in place, the internet cannot be guaranteed to be 100% secure. Therefore, you submit data at your own risk.
We undertake regular reviews of who has access to information we hold to ensure that your details are only accessible by appropriately trained and authorised staff.
Your information may occasionally be passed to service providers who perform functions on our behalf, for example with the use of online psychometrics as part of an on-going programme. These companies may only see your information to perform these functions and may not use it for any other purpose. We carry out comprehensive checks on these companies before we work with them and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they have collected or to which they have access. They are required to destroy this information once the function for which it has been transferred has been carried out. It might be good to clarify that this is in relation to psychometrics?
Due to the nature of servers and cloud-based storage all over the world, this may mean that, during the processing of your data, it leaves the European Economic Area (EEA). Although they may not be subject to the same data protection laws as in the UK, we will take steps to make sure they provide an adequate level of protection. By submitting your personal information, you are aggressing to this potential transfer, storing or processing at a location outside the EEA.
When possible, we use publicly available sources to keep your records up to date and accurate. We also take appropriate measures to ensure that information is only kept for as long as is necessary and only for the purpose for which it was given.
We would appreciate if you let us know if your contact or personal details change, as this gives us consent to use the updated information and continue to communicate with you.
We’d like to keep all who engage with TOWARD Ltd up to date with our activities and progress. So, to update you on what we’re doing and ask whether you are able to support us, we’d like to keep in touch with you (by post, phone, email, text and other electronic means) about our progress and how you can continue to engage with us.
We will not use your information for marketing purposes if you have asked us not to or we do not have your permission to use it for these purposes. However, we will retain your basic details on a suppression list to help ensure that we do not continue to contact you.
If you are registered to receive our email communications, every email communication provides a clear opportunity for you to opt out or unsubscribe from future email communications.
The General Data Protection Regulation gives you certain rights over your data and how we use it. You have a right to:
If you wish to exercise any of these rights or change your preferences on either what you receive from us or how you receive it, please contact info@towardltd.com
TOWARD Ltd may change this Privacy Notice from time to time. If we make any significant changes in the way we treat your personal information, we will make this clear on the TOWARD Ltd website and/or by contacting you directly.